Jannis H.
Manager of Ecommerce & Customer Experience, Bioprocess Solutions Division @Sartorius
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WORK HISTORY
Manager of Ecommerce & Customer Experience, Bioprocess Solutions Division @Sartorius
Hamburg, DE
Leading a global team of experts in eCommerce marketing, digital platforms, digital lead management, marketing analytics and digital customer experience. Driving business growth and digital transformation through eCommerce and committed to creating excellence in marketing and sales by developing high-quality lead funnels and optimizing marketing processes- Divisional Manager responsible for eCommerce growth & CX initiatives at Sartorius Stedim Biotech (Bioprocess Solutions Division)- Focus on global eCommerce sales & leads, eCommerce demand generation, portfolio expansion- End-to-end lead management optimization and digital customer experience programs (Customer 360)- Global people leadership (EMEA & US)
EDUCATION
PFH Private Hochschule Göttingen
Master of Science - MS, General Management
PFH Private Hochschule Göttingen
Bachelor of Science - BS, General Management
ABOUT JANNIS H.
Seasoned global digital marketer and leader with extensive experience in B2B fields. Proven track record in managing international marketing teams, M&A and digitization projects, digital marketing & sales strategies, eCommerce, and marketing analytics. Adept in analytical thinking, strategic planning, interdisciplinary communication, leading cross-functional international teams, and building strong stakeholder relationships.My core strengths include eCommerce & end-to-end customer experience, digital platforms, and performance-driven marketing, working closely with Sales, Service, and IT to create seamless experiences and long-term value for customers, with measrurable business impact.
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