Janet Sthele
Senior Sales Executive, Contact Center Solutions @Vericast
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WORK HISTORY
Senior Sales Executive, Contact Center Solutions @Vericast
San Antonio, TX, US
EDUCATION
St.Edward's University
Bachelor's degree, Communications
SKILLS
ABOUT JANET STHELE
Over the last 20 years, I have gained extensive experience in contact centers and financial services. From this solid foundation, I build strategic contact center solutions for financial services companies needing customized inbound and outbound communication support for acquisition, growth and retention initiatives. My knowledge of how contact centers and financial services companies operate enables meaningful discussions with senior executives, contact center and customer experience leaders and marketing teams. I understand operations, metrics and technology, and I know the role of culture in driving customer experience, employee engagement and financial results. It’s a consultative approach where I work to understand the needs, challenges and opportunities and help strategize and propose solutions aligned with goals and the overall business strategy. Our contact center solutions are tailor-made for financial institutions looking for strategic, customized, short- or long-term programs. I know they deliver on Harland Clarke’s legacy of trust, reliability and best-in-class service. Specialties: strategic planning, consultative sales, contact centers, major account relationship management, executive level collaboration
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