Janella So
Manager, Customer Experience @Slack
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2022 — Present
Manager, Customer Experience @Slack
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EDUCATION
N/A
HackerYou College of Technology
Web Development
N/A
HackerYou College of Technology
UX Design
2003 — 2007
Ryerson University
Bachelor of Design, Fashion/Apparel Design
SKILLS
Retail SalesCold CallingCommunicationMicrosoft ExcelPowerpointRetailSales ManagementFashionCustomer ServiceEvent PlanningMicrosoft OfficeSalesBusiness DevelopmentStore ManagementMicrosoft WordTeam LeadershipTeamworkSocial MediaCoachingVisual MerchandisingMarketingStrategic PlanningCustomer SatisfactionTime Management
ABOUT JANELLA SO
Experienced customer experience leader with proven excellence in all facets of operations and building effective strategy that leads to increased customer engagement and revenue. Passionate about continuous improvement within end to end customer experience throughout the entire journey.
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