Jan Goff

Marketing and Communications @Non-Executive Directors\' Association

London, GB

Member Engagement & Retention: Spearheading member communication efforts, including newsletters, email campaigns, and social media, to enhance member experience and engagement. Organised events and workshops to foster networking and professional development.Membership Management: Managing the membership lifecycle, from recruitment to retention, ensuring accurate records and timely communication. I develop and implement strategies to increase membership and improve member satisfaction.Strategic Planning: Collaborating with the Board to align membership communication strategies with broader organisational goals. I analyse membership data to identify trends and inform strategic decisions.Financial Management: Overseeing membership fee collection and financial reporting, ensuring transparency and accuracy in the financial management of membership activities.

Martran Marketing College - London

C.A.M. Certificate in Communication Studies and Marketing, Marketing and Communications