Jamie Oneill

Operations Manager @Biffa

Manage the daily operation of the Glasgow Traffic Office• Oversee performance of 74 staff (8 dispatchers, 58 drivers, and 8 operatives)• Focus on improving depot KPIs, year on year• Delivered savings through internalisation, rerouting and optimisation of current routes• Used as the model depot for Biffa’s operational excellence project• Ensure safety, service, and financial targets are carried out efficiently• Experienced with various route planning software & Microsoft 365