Jamie Mawby
Service Design Consultant @Capgemini Invent
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WORK HISTORY
Service Design Consultant @Capgemini Invent
EDUCATION
University of Leeds
Bachelor of Arts (B.A.)
Royal College of Art
Master of Arts - MA
ABOUT JAMIE MAWBY
Check out my portfolio at jamiemawby.comWith 10+ years of experience in strategy, service design, and social impact, I’ve led initiatives that balance user needs with business goals—striving for solutions that benefit both people and the planet.I’ve led healthcare-focused service design projects like Spark (a support system for Parkinson’s Disease families) and Community Kitchens, which addressed food insecurity through creative community engagement.Previously at Wicked Acceleration Labs, SYZYGY, Havas, and Ogilvy, I\'ve helped deliver strategies and drive organisational change for clients such as PayPal, Deliveroo, O2, and IBM, developing a user-centred, data-driven approach to problem-solving.Here’s what I bring:1. Service Design Expertise: Designing public and internal services focused on user needs.2. Research & Prototyping: Skilled in mixed-methods research and rapid prototyping.3. Strategic Leadership: Navigating complex systems, adapting strategy, and leading teams.4. Social Impact Focus: Using design and strategy to drive meaningful change.Let’s connect!
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