James D

Cloud Systems Administrator @Charlesbridge

Weymouth, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Cloud Systems Administrator @Charlesbridge

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Responsible for maintaining cloud hosted environments and performing technical tasks related to domains, security, email, users, compliance policies, and licenses. Manage, monitor, and support Microsoft 365 services including M365 tenant, Azure, cloud Office suite, Exchange, Intune, OneDrive, SharePoint, Teams, Defender, and supporting systems. Maintain a highly secure system through proper configuration and system access monitoring. Ensure the overall health, security, stability, and accessibility of the Bank’s cloud hosted services• Accountable for building, maintaining, administering, supporting, documenting, and ensuring the health of all cloud services in our environment.• Manage the M365 interfaces, performing technical tasks related to domains, security groups, users, and licenses. Administer and support Azure Active Directory and Exchange policies.• Administer and maintain Data Security policies through MS Purview focusing on Data Loss Prevention, Exfiltration and Data Leakage.• Administer the Exchange environment, responsible for maintaining the settings for user mailboxes and e-mail, including the settings required for connectivity with Outlook and mobile devices.• Manage the current hybrid AD configuration. Assess, develop, and implement opportunities for further hybrid AD security and optimization.• Oversee Intune endpoint strategy and operations, formulating device and application management policies, and establishing deployment processes.• Develop recovery procedures for each cloud service and makes sure that the backup schedules meet the recovery requirements.• Continually monitor operational functionality of cloud systems.• Implement automation tools to automates activities and business processes.• Administer Exchange Online, including mailbox management, distribution lists, email routing, connectors, and security measures to safeguard against potential threats.

EDUCATION

2001 — 2005

Lasell University

Bachelor of Science, Sport Management

SKILLS

Operations ManagementAnalysisWebinar ManagementSales OperationsB2bMicrosoft ExcelPowerpointCross Functional Team BuildingOperational ExcellenceClassroom TrainingInstructor-Led TrainingBuilding High Performance Sales TeamsWebinarsLeadershipSales ManagementWebinar DevelopmentOperational PlanningExcelEntpOutlookFinancial AnalysisManagementTeam BuildingMarket ResearchFinancial PlanningInside SalesCustomer SatisfactionTrainingDirect SalesTeamworkTeam ManagementVirtual InstructionRecruitingSales GrowthSales ProcessCustomer ServiceEvent ManagementAccessMicrosoft OfficeSales

ABOUT JAMES D

At Charlesbridge Group, my role as a Cloud Systems Administrator centers on reinforcing the integrity and functionality of cloud-hosted services for our Banks. My objectives are to ensure the robustness of Microsoft 365 applications, focusing on security, compliance, and optimal system performance. Excelling in the management of Identity & Access and establishing secure system controls, which fortify the bank\'s digital assets, as well, implementing policies to protect and secure bank data.

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