James Nicolson
Senior Product Owner @Telus Technology
Signup · Get unlimited contacts
WORK HISTORY
Senior Product Owner @Telus Technology
BC, CA
Led the planning, development, and successful launch of a scalable product subscription platform, built on Micro-Frontends, which improved overall user experience and reducing business time to market by 25%.Identified and optimized areas within the Telus Internet commerce journey to improve progression rates by simplifying the customer experience, leading to a 20% increase in graduation to the checkout page.Defines a comprehensive product roadmap based on business, marketing, UX and tech priorities and phasing this work over a number of sprints according to business value.Develops strong relationships and collaborates with cross-functional teams within a large organization, aligning roadmaps and investments to achieve mutually beneficial business outcomes.Successfully tracks and reports critical product performance metrics, identifying improvement opportunities and effectively communicating progress to stakeholders, resulting in continuous product enhancements.Utilizes Scrum/Sprints methodology to plan and coordinate delivery of product features, driving increased delivery speed and efficiency.Collects and documents comprehensive epics and user stories for new product initiatives to ensure effective action by design, development, and QA teams.
EDUCATION
University of Sussex
Bachelor of Arts (B.A.), Artificial Intelligence
British Columbia Institute of Technology
Associate’s Degree, Web Development
SKILLS
ABOUT JAMES NICOLSON
With over 7 years of dedicated experience in product management, my core competencies lie in developing strategic roadmaps and leading cross-functional teams to success. At TELUS Digital, my mission is to deliver innovative product solutions that resonate with our users, enhancing their experiences and driving business growth. My approach is firmly rooted in collaborative problem solving and adopting lean project delivery methodologies, ensuring that we stay agile in a dynamic digital landscape. At TELUS Digital, my role is to steer the planning and development of product features, like our scalable subscription platform, which notably improved user engagement and expedited time to market. This success was achieved by optimizing the digital commerce journey and streamlining customer progression, resulting in a significant uplift in conversion rates. Partnering closely with marketing, UX, and technology teams, we foster strong relationships that align our objectives and maximize the impact of our product offerings.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.