James Rk D.

Portfolio Solutions Engineer @NiCE

Primary Technical resource in pre-sales and post-sales, for performing CXone technical demos and integration presentations, workshops and POCs\\\\n Performs customized and targeted technical and roadmap presentations and demos to high value opportunities and customers across multiple verticals and to C-Suite individuals\\\\n Excels at taking technical concepts and selling to a non-technical, business-focused audience\\\\n Part of team providing support during extended POC projects to large customers\\\\n Responds to all RFIs and RFPs for the Canadian region\\\\n Story Teller – Crafting pre-sales demos with workflows that tell a story of success that are targeted to unique customer interests, KPIs and requirements.\\\\n Performing critical discovery of opportunities, building pipeline and moving opportunities through funnel to closure\\\\n Works closely with Sales Team, various Partners and customers to explore new business opportunities and meet all sales goals via Salesforce.\\\\n CCS Sales Training “Certified”\\\\n “BlackBelt” Team Member handling escalated issues and training management for SE Team.\\\\n 2022 Presidents Club\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n