James Banbrook

WORK HISTORY

SKILLS

ABOUT JAMES BANBROOK

Serbus connects and protects the UK’s most critical national services.Our people are trusted to build and maintain exceptionally secure, highly resilient communicationsinfrastructure so that the information and operations of vital services are always available whenever andwherever they’re needed.We build the network foundations. We create communication systems on those networks, and we keepthem optimised, secure and running. And we specialise in doing all of this in challenging and changeableenvironments.Sectors we Support:Serbus supports organisations operating within the UK’s critical national infrastructure, including:• Government• Defence• Enterprise• Healthcare• Industrial• Data CentreSecure by Design. Resilient by Culture:We meet the highest standards of security, quality and governance:We have companywide UKAS-accredited certifications, covering the following in their latest editions:ISO 9001Quality Management: Consistently delivering high-quality work and services through structuredprocesses, continual improvement, and customer focus.ISO 14001Environmental Management: Commitment to minimising environmental impact, complying withenvironmental law, and operating sustainably.ISO 45001Occupational Health and Safety Management: Proactively protecting the health, safety, and wellbeing ofour people and the communities we serve.ISO 27001Information Security Management: Safeguarding data and critical systems through robust controls, riskmanagement, and governance.Further strengthening our cybersecurity posture, we have companywide Cyber Essentials and CyberEssentials Plus certification. This government backed certification scheme provides confidence that ourdata and services are protected, demonstrating that we operate securely, reliably, and with resiliencethat can be trusted.As a secure network and communications infrastructure provider, our certifications demonstrate ourrobust management systems, our ability to proactively manage risk, protect our people and assets,maintain service continuity, and continuously improve our operations.Our Values:1. Security that sets us apart: We embed high standards, and a secure mindset, in everything we do.2. Experience and empathy over ego: We prioritise operational needs and are selflessly committed todelivering them.3. Teamwork at all times: We work in partnership, collaborating, learning and adapting as we go.4. Trust built on always delivering: We actively listen, understand the why, and are dedicated to gettingthe job done.