James Pargeter
VP, Program Management @EPAM Systems
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WORK HISTORY
VP, Program Management @EPAM Systems
London, GB
Hat 1 – Delivery / Country Head• Member of EPAM’s senior leadership team, defining and contributing to EPAM’s delivery management strategy to enable future growth and diversification• UK Country Head (direct leadership of 160 FTEs across multiple end-to-end disciplines, from Portfolio / Delivery Management, on-site Engineering, Agile Coaches and QA/AQA• Accountable for eNPS, hiring, talent management and growth of the UK team, including keeping up with industry trends and ensuring EPAM maintains ISO certifications (9001 and 27001)Hat 2 – Accountable Client Delivery Partner• Lead Agile transformations / consulting engagements• Embedded AI-assisted SDLC tools and techniques into ways of working for clients with 20% gains• Advised and empowered C-level leadership for a global airline in how to better align Business and IT to shared goals, using KPIs to prove successful ways of working remediations• C-Suite advisor on Agile delivery for a global luxury automotive OEM• Assisted clients with data-driven decision making and ROI traceability, using a packaged Ways of Working offering, with positive CSAT scores and tangible outcomes (24% reduction in Lead Time and 17% reduction in defect leakage within one quarter)• Lead a PE-backed cost-takeout/turnaround program, reducing IT CapEx and OpEx by 35% within 18 months by advising the CFO and CIO on Digital optimisation and Cloud harmonisation options
EDUCATION
University of Exeter
Economics
Royal Grammar School, Worcester
A-Levels
SKILLS
ABOUT JAMES PARGETER
I head up Delivery for EPAM UK, partnering with organisations to help them achieve their objectives through delivery excellence at scale.WIth over 20 years of technology leadership, I have held multiple leadership roles across delivery, consulting, and transformation; from building high-performing nearshore teams to scaling global delivery networks and driving large, global programs. Across multiple verticals, my experience ranges from software engineering, data platforms, AI adoption, and digital product innovation to infrastructure management, cloud services and operations:I believe technology leadership starts with people. I foster an empowering culture, where every voice matters, learning never stops, and innovation is driven by trust and enabling the quietest voices:• Experienced in setting vision and leading large, global, cross-functional teams of 2,500+ professionals• Accountable for team optimisation, talent acquisition, and development - even during periods of rapid growth• Proven track record in delivering end-to-end solutions for 100+ UK/EU clients, generating ~$550M in annual revenue across diverse verticals, utilising complex commercial models to create win-win outcomes:• Hands-on leader who constructively challenges delivery teams to exceed client expectations• Focused on optimising resource utilisation and ensuring delivery excellence with healthy margins• Advocate for leveraging Generative AI to enhance both SDLC and business solutions• Committed to continuous improvement, using client satisfaction and key delivery data points to drive ongoing improvementLet’s connect if you’re interested in people/technology leadership, transformation and/or AI-driven delivery topics.
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