James Michael Weiss
Product Manager @Signature Aviation
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WORK HISTORY
Product Manager @Signature Aviation
Houston, TX, US
Led the end-to-end management of the CRM product backlog, including prioritization, development, testing, approval, and delivery, ensuring the timely release of high-value features.• Conducted assessments of the product backlog value and prioritized user stories to align with product strategy and maximize the value delivered to users.• Served as the primary liaison between executive leadership, sales operations, sales managers, sellers, and analytics teams, translating feedback and pain-points into actionable features and user stories.• I lead the development of forecast record creation and standardization initiatives in our CRM across multiple sales organizations, significantly reducing the average commit time from 20 minutes to less than 8 minutes• Focused on user adoption by empathizing with users, ensuring that their journey through the CRM was both functional and intuitive, leading to improved user satisfaction.• Facilitated training sessions for Change Management and WalkMe teams on new releases, authoring comprehensive release guides, and conducting feature overviews to ensure a smooth transition.• Regularly conducted feature demonstrations at the completion of each sprint, engaging with stakeholders and leaders from affected business units.• Collaborated with various third-party vendors to integrate Microsoft Dynamics with third-party applications, enhancing the CRM\'s functionality.• I streamlined the process flow and integrated Qvidian with Microsoft Dynamics, drastically reducing the proposal turnaround time by 75%.• Served as the subject matter expert and primary point of contact for tech support, sales, sales operations, finance, Change Management, and executive teams.• Assumed a mentorship role, successfully onboarding, training, and mentoring the growing team of CRM product owners, contributing to the team\'s professional development and effectiveness.
EDUCATION
Texas Tech University
Bachelors of Arts, Political Science
SKILLS
ABOUT JAMES MICHAEL WEISS
With a background encompassing both sales front-office and back-office expertise, I offer extensive go-to-market knowledge and a comprehensive understanding of the entire sales lifecycle. Drawing from over 5 years of experience as a successful Sales Manager in B2B sales for consumer and enterprise products, I\'ve seamlessly transitioned into the role of an Agile Product Owner. My expertise spans business analysis, sales, and people management within the dynamic SaaS and IT manufacturing sectors, with proficiency in Salesforce and Microsoft Dynamics CRMs. Bolstered by Agile and Scrum project management training, I bring a unique perspective to the intersection of sales and product development. Backed by a versatile skill set in tools that includes Tableau, JIRA, Lucidchart, ServiceNow, Aviso, Figma, Qvidian, Qualtrics and Microsoft Office.
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