James Mallory

Team Lead, Business Operations @RouteOne

Fort Worth, TX, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Sep 2025 — Present

Team Lead, Business Operations @RouteOne

View department →

Led digital retail operations, focusing on dealer onboarding and customer enrollment to enhance platform performance. • Coordinated cross-functional teams to deploy Digital Retail solutions, acting as the operational liaison between stakeholders and partners. • Managed operational performance by overseeing staff and establishing KPIs and OKRs to drive continuous process improvements.

EDUCATION

2008 — 2011

W W samuell high school

High School Diploma, None

SKILLS

Sales OperationsCustomer RetentionCustomer ServiceTrainingCustomer SatisfactionTeamworkCommunicationComputer HardwareRetail SalesStrategic PlanningManagementTeam BuildingMicrosoft WordTeam LeadershipMicrosoft OfficeSalesMicrosoft ExcelInventory ManagementInventory ControlMobile DevicesRetailCustomer ExperienceSales ManagementCookingTime ManagementCashieringVisual MerchandisingData EntryLeadershipMerchandisingComputer Software

ABOUT JAMES MALLORY

With over 6 years of experience, I specialize in operations management, process improvements, and employee learning and development. As Team Lead of Business Operations at RouteOne, I oversee digital retail operations, manage cross-functional teams, and drive continuous process improvements to enhance customer experiences and increase platform adoption. My mission is to foster operational efficiency and team effectiveness by managing key performance indicators and coordinating with diverse stakeholders. I am passionate about creating streamlined processes and innovative solutions that align with organizational goals while contributing to a culture of collaboration and growth.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.