James Madden
Production Supervisor @Northside Graphics Limited
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WORK HISTORY
Production Supervisor @Northside Graphics Limited
As Production Supervisor at Northside Graphics, I lead a fast-paced, deadline-driven print floor, overseeing a skilled team of 20+ staff and handling 500–600 jobs per day. I coordinate all aspects of production — from machine allocation and job prioritisation to quality control and team development.My role blends hands-on technical knowledge with people management. I’ve trained multi-skilled operators across guillotines, laminators, PUR binders, stitchers, envelope printers, and wiro binding machines, helping reduce machine downtime by 35% and increasing output consistency across shifts. I thrive under pressure, particularly when deadlines move or volume spikes, and I take pride in keeping morale high and quality even higher.Drawing on my background in graphic design and finishing, I bridge the gap between creative and operational — ensuring the visual integrity of every job is respected, even under tight turnaround times.Key Achievements & Responsibilities:Increased daily output efficiency by 20% by refining shift scheduling and task delegationReduced machine idle time by 35% through cross-training and smarter machine allocationLead and mentor a team of 20+ operators, fostering a high-performance, high-standards cultureOversee job tracking, dispatch deadlines, and priority handling to ensure 100% on-time deliveryResolve production issues in real-time, adjusting workflows and shifts to keep jobs movingCollaborate directly with senior management on continuous improvement strategiesEnforce safety, quality, and cleanliness standards across the production floorSupport new starters and junior staff, creating tailored training for machinery and finishingApply design awareness to final output checks, ensuring colour, trim, and layout accuracy
EDUCATION
St Paul's College, Kilrea
High School, GCSE
Belfast Metropolitan College
Printmaking
Ballymoney NRC
High School, Animation, Interactive Technology, Video Graphics and Special Effects
Ulster University
Associate’s Degree, Interactive Design
ABOUT JAMES MADDEN
I am a skilled and versatile professional with a background in production supervision…
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