James Finigan
Senior User Researcher @Liberty Mutual Insurance
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WORK HISTORY
Senior User Researcher @Liberty Mutual Insurance
Boston, MA, US
EDUCATION
Universidad Pablo de Olavide
Bachelor's degree, Psychology
University of Massachusetts Amherst
Bachelor's degree, Psychology, Information Technology, Market Research
ABOUT JAMES FINIGAN
I bring the users’ voice to the product by turning human insights into strategic foresights.I help teams make smarter product decisions by turning user insights into clear, actionable recommendations that drive business impact. With five years of UX research experience, I specialize in usability testing, user interviews, surveys, and concept testing to uncover pain points, improve experiences, and align product strategy with customer needs.At Stavvy, I led UX research initiatives that directly influenced product decisions, reduced friction, and contributed to revenue growth. My work ensures research isn’t just report, but a catalyst for better products, stronger retention, and measurable business success.
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