Rory Szeto
Senior User Experience Researcher @Liberty Mutual Insurance
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WORK HISTORY
Senior User Experience Researcher @Liberty Mutual Insurance
Denver, CO, US
EDUCATION
University of Pittsburgh
Bachelor of Science in Business Administration, Finance, Public and Professional Writing
SKILLS
ABOUT RORY SZETO
I’m Rory, an end-to-end mixed method UX Researcher with 6 years experience for medium to large size companies.Specializing in fintech and healthcare, I have worked in a fintech incubator for FIS, conducting research, facilitating human-centered design based workshops, and producing artifacts to help strategists and developers learn about our users\' frictions and desires. Prior to this, I was a UX consultant conducting evaluative research for Fortune500 companies such as Santander, Aetna, BCBS, and Microsoft.Driven by curiosity, I constantly want to understand the ‘why’ behind people’s choices. Having spent my early career working in nonprofits and having multiple of my own charity events, pairing this curiosity with a desire to help people inspires me to learn about users and create products that help conquer frictions and address needs. I am looking for a hybrid or remote role on a UX Research team that emphasizes creativity and provides opportunities to grow as well as mentor other researchers.Other ways to get in touch:Email: R••••••••@gmail.comMy Portfolio: https://uxfol.io/7093cc4cUX Research Skills: End-to-end research, Human Centered Research, Qualitative Analysis, In Depth Interview Moderation, Concept Testing, Usability Testing, Artifact Creation, Story Telling, Journey Mapping, Personas, Data Reporting and Analytics, Community Management
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