James Chiappetta
Operations Manager @Dufry
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WORK HISTORY
Operations Manager @Dufry
NY, US
As Operations Manager, I lead daily operations at Dufry’s JFK Airport location, ensuring efficient store performance and exceptional customer service in a dynamic, high-traffic environment. I oversee staffing, inventory, merchandising, and compliance with airport and brand standards. With a focus on driving sales and operational excellence, I foster a collaborative and inclusive team culture while implementing strategies to optimize performance and enhance the overall customer experience.
ABOUT JAMES CHIAPPETTA
Retail leader with 10+ years of management experience and 20+ years in luxury and niche…
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