Jake Matthews
Contact Center Operations Manager @Minnesota Department of Employment and Economic Development
Minneapolis, MN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2025 — Present
Contact Center Operations Manager @Minnesota Department of Employment and Economic Development
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St Paul, MN, US
EDUCATION
2005 — 2010
University of West Georgia
Management
SKILLS
Project PlanningCalendaringStaffing AnalysisSharepoint AdministrationContent ManagementSystem AdministrationComputer RepairTechnical SupportData AnalysisOperationsKnowledge ManagementReal Time MonitoringVendor Relationship ManagementInfopath FormsLeadershipCustomer SatisfactionTrainingContent DesignProject ManagementMicrosoft OfficeSalesCommunicationTime ManagementCustomer ServiceReporting & AnalysisStaff DevelopmentCross-Functional Team LeadershipMicrosoft ExcelTroubleshootingNetworking
ABOUT JAKE MATTHEWS
I am a business professional looking to expand my connections and skill-set for personal…
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