Jakariah A
Contact Executive @G4S
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WORK HISTORY
Contact Executive @G4S
London, GB
Provide high-quality customer service through internal processes and various communication channels.Ensure all contractual obligations are met in line with service agreements.Address and resolve day-to-day queries from customers and internal channels.Accurately manage and update systems holding customer contract data for G4S Cash Solutions (UK) Ltd.Collaborate with branches to ensure contractual obligations are fulfilled within agreed timescales.Support productivity, proficiency, and profitability goals across departments.
EDUCATION
Queen Mary University of London
BSc Business Management
ABOUT JAKARIAH A
As a recent graduate with a BSc in Business Management from Queen Mary University of London, I am eager to apply my academic knowledge and skills to real-world challenges. With a strong interest in tech, marketing, and sales, I am committed to continuous learning and professional growth. My experience as a Customer Service Advisor at Three UK has strengthened my abilities in customer satisfaction, retention, and loyalty, and I have developed proficiency in using CRM software, communication tools, and managing customer feedback. I thrive in dynamic environments and am passionate about delivering excellence. Now, I am actively seeking entry-level roles where I can contribute and grow.
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