Jacqueline Stephens
Executive, Head of Service Lifecycle & Assurance, Europe @NTT DATA, Inc.
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WORK HISTORY
Executive, Head of Service Lifecycle & Assurance, Europe @NTT DATA, Inc.
Toulouse, FR
EDUCATION
Université catholique de l'Ouest
Languages & Business
Cegos
Gestion des risques projet
T-Systems
ITIL V2 Practitioner, IT Service Management Best practices
Cegos
Activity based costing / management, Finance, process improvement
T-Systems internal training
Six Sigma Green Belt
IE Business School
Advanced Leadership Development Program
Cegos
PMP (Project Management Professional) certification, Project Management
SKILLS
ABOUT JACQUELINE STEPHENS
International management experience in Service Delivery / Operations, client management, service design & development, transition. I thrive in multicultural environments, always aiming for client service excellence & supporting organisational transformation & growth.
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