Jacob Stevens

Accounts Receivable Associate @Great Minds

Richmond, VA, US

Processed various payment types including cash, checks, and credit cards, accurately applying them to customer accounts- Managed collections for multiple states including AZ, CO, IN, MO, SC, WY, NJ, ensuring timely and efficient collection of outstanding balances- Monitored customer accounts meticulously, promptly identifying and addressing non-payments, delayed payments, and any irregularities- Collaborated closely with cross-functional teams to resolve and investigate unapplied cash transactions. And supervised accounts receivable write-offs, adjustments, and payment reversals in adherence to established guidelines- Assisted the AR and Accounting Manager and collaborated with the Credit Collections department to resolve issues related to check and credit card applications.

Radford University

BBA

Pope John Paul the Great Catholic High School

High School Diploma