Jacob Royce

Senior Human Resources Operations Representative @Fraser

Bloomington, MN, US

As Senior HR Operations Representative, I play a pivotal role in overseeing the employee lifecycle within UKG, ensuring precision in data entry, document processing, and adherence to employment policies. I serve as the primary point of contact for HR inquiries, adeptly resolving complex issues and escalating matters when appropriate. My responsibilities include auditing personnel files, managing I-9 documentation, maintaining HR databases, and producing reports for both HR and Accounting teams. I collaborate cross-functionally with partners in Compensation, Talent Acquisition, and Payroll to support organizational changes and evolving staffing needs. With a focus on efficiency, I navigate high-volume workflows, coordinate onboarding activities, maintain document retention systems, and proactively identify opportunities to enhance operational effectiveness and the overall employee experience.

Minnesota State University, Mankato

International Relations, Regional Studies (U.S., Canadian, Foreign)

Maple River High School

High School Diploma