Jaclyn Pritchard
Technical Product Manager @PDS
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WORK HISTORY
Technical Product Manager @PDS
AZ, US
Develop product strategy and roadmap in alignment with the portfolio strategy.• Work with IT and business leaders to create, define, evolve, and transform vision/strategy into product roadmap of themes (Opportunities, MVPs).• Incorporate regular feedback loops to learn from customers, users, stakeholders, and SMEs to make informed decisions and set priorities.• Understand customer needs in the context of industry, compliance & regulatory standards.• Define metrics to track key performance indicators for the product(s).• Create success criteria for product feature development and acceptance.• Understand, evaluate, and communicate technical risks to business partners and partner with technical teams to resolve problems and suggest technology solutions. • Explore new and emerging technologies that could provide viable and efficient solutions.• Provide guidance to BA’s and participate in agile ceremonies alongside Tech team.• Lead efforts to continually improve processes and methodologies.
EDUCATION
Portland Community College
Accounting Fundamentals Certificate
Fullerton College
Associate of Science (AS), Human Development and Family Studies
Portland Community College
PHP and MySql Certification
ABOUT JACLYN PRITCHARD
As a Technology Leader, Product Owner and Senior Consultant, I leverage my Microsoft Certifications and 10+ years of experience in architectural design, development, customization, implementation, data migration and support of Microsoft Dynamics 365 CRM, ERP, D365 CE, F&O, and Power Platform. I\'ve worked as an IT expert in multiple industries, specializing in Health Care, Manufacturing, Legal, and High Tech. I also have extensive experience in non-profit modules such as Microsoft\'s Fundraising & Engagement, Blackbaud\'s non-profit platform Raiser\'s Edge and event and auction software such as Greater Giving. I work on local, national, and global projects for the private, non-profit, and public sectors, delivering solutions that enhance productivity, efficiency, and customer satisfaction.I am passionate about using technology and philanthropy to create positive social impact and improve lives. I have extensive knowledge of CRM and marketing tools and ERP integration. I have been recognized by Microsoft for my work on a Dynamics D365 project that resulted in significant productivity enhancements. I am also an advocate for accessibility, human-centered design, and success by design. My most proud work is having led technical teams overseas to deploy technology solutions for disaster relief organizations and assisting at Providence during the COVID pandemic.Microsoft Certifications:PL-200 Power Platform Functional Consultant AssociatePL-900 Power Platform FundamentalsMB-210 Sales Functional Consultant AssociateMB-920 Dynamics 365 Fundamentals - ERPMB-910 Dynamics 365 Fundamentals - CRM
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