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Jackie Smith

Head of Consulting, Citizen and Devolved Government @Sopra Steria Next

East Kilbride, GB
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2018 — Present

Head of Consulting, Citizen and Devolved Government @Sopra Steria Next

Edinburgh, GB

EDUCATION

1989 — 1990

University of Stirling

Master of Business Administration (MBA), Marketing

1986 — 1989

University College North Wales Bangor

BA(Hons), Drama and English

SKILLS

Business Process OutsourcingBusiness IntelligenceBusiness Process Outsourcing (Bpo)StrategyBusiness ManagementBenefits RealisationManagementBpoBusiness TransformationIctBusiness Process DesignInformation TechnologyCrmStakeholder ManagementIT StrategyChange ManagementPublic SectorOrganizational DesignBusiness ProcessBusiness Process Re-EngineeringProject DeliveryBusiness CaseOutsourcingCustomer Relationship Management (Crm)Management ConsultingIT OutsourcingService DeliveryPmoConsultingProject Portfolio ManagementBusiness Change ManagementGovernanceBusiness Process ImprovementPrince2Project PlanningRe-EngineeringLocal Government

ABOUT JACKIE SMITH

Jackie is an experienced Consulting Director and Market Lead. She has been working collaboratively with Public Sector colleagues for over twenty-five years helping them to take a user centred design approach to transforming their citizen facing services. I have excellent consulting and communications skills, quickly building trust and lasting relationships with clients at all levels whilst delivering strong results through project management. I shape the most appropriate transformation projects and programmes for clients to deliver the maximum benefits. I have a strong track record in developing and growing consultancy business and pulling through digital and systems integration work.

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