Jackie Ripley

Associate Partner @IBM

Watford, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Dec 2021 — Present

Associate Partner @IBM

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EDUCATION

2011 — 2014

BPP Law School

Master of Business Administration (MBA), Business Administration and Management, General

SKILLS

SlaService DeliveryIT Service ManagementService ManagementItilSapCobitAccount ManagementIT OutsourcingData CenterBusiness TransformationIT StrategyBusiness Process ImprovementOutsourcingCustomer SatisfactionGovernancePre-SalesManaged ServicesManagementProject DeliveryIT ManagementChange ManagementStrategyIT Operations

ABOUT JACKIE RIPLEY

I am a customer orientated Relationship Manager with over 25 years’ experience of building and managing services and contracts to deliver business results and performance improvement. I have significant experience of delivering change at all levels within organizations whilst continuing to deliver excellent service. I have worked in energy and utilities; financial services and ICT sectors. I have in-depth knowledge across a range of products and services which includes: SAP, computing services and desktop services; networks and mobile telephony. I have recently passed my MBA in General Management (Oct 2014) and I am looking for a new employment opportunity to utilise my skills, experience and knowledge.

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