Jacinta Cooper
Industry Principal, Affordable Housing @Redirect Consulting
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WORK HISTORY
Industry Principal, Affordable Housing @Redirect Consulting
Principal for Affordable Housing service market at Real Estate Consulting firm, leading business development, client management, and project management for subsidized housing products and services including tools for Property Management, Accounting and Asset Management-Manage a blended role of business development, team/employee management, project management, business requirements analysis, implementation, data conversion, and user training/support-Provide consulting and software implementation services to Affordable Housing clients with supplemental consulting for Residential, Commercial, Job Cost/Construction projects for Yardi and MRI-Manage implementation, upgrade, system optimization, and system selection projects within budget and timeline-Conduct business process reviews with clients to deliver findings and qualified system recommendations and best practices-Develop custom reports and functions for clients utilizing Yardi scripting & SQL and YSR & Global Correspondence-Create approval workflows and notifications for Purchasing/PO, Accounts Payable/PAYscan, Maintenance and other modules-Work with Marketing team to provide and update Affordable Housing related website content.
ABOUT JACINTA COOPER
Senior level Yardi expert, specializing in Core/Financial, Residential, Affordable, Commercial, Maintenance, and Job Cost/Construction modules, as well as RENTCafe and P2P products, including PAYscan and VENDORcafe-Technical resource, creating tokenized Yardi YSR and global Correspondence, e-mail templates, and custom reports using SQL-Critical thinker with two business degrees and two advance degrees-Broad professional experience in consulting, project management, account management, systems integration, financial management, and training & coaching-Client-facing, data warehousing, and customer relationship management experience in information technology-Ability to form good working and business relationships with diverse groups and levels-Organized, analytical, detail-oriented with superb leadership, communication, and customer service skills.
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