J. R. Lacayo

Client Relations Specialist @Us Logoworks

Fayetteville, NC, US

Build and maintain strong business relationships as the primary contact for client inquiries and concerns.• Collaborate with sales and credit analysts to enhance client guidance line usage and efficiency.• Facilitate information sharing between clients and internal departments to support client needs.• Strengthened client relationships, resulting in enhanced satisfaction and loyalty.• Provided information about products and funding options via phone, in-person, and email.• Plan, coordinate, and facilitate functions to optimize productivity• Perform extensive competitor analyses of similar products to effectively present products tocustomers• Prospect new clients in order to increase sales and profits for a wide array of different products• Provide superior customer service by troubleshooting client concerns and quickly resolving issues• Maintain accountability for achieving and exceeding monthly and quarterly sales goals.• Develop innovative sales and marketing tactics to effectuate a strong profit margin.