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Iwona Kastunowicz
Change Management Consultant @European Commission
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WORK HISTORY
Change Management Consultant @European Commission
Brussels, BE
EDUCATION
University of Wroclaw
Master's degree, International Relations and Affairs
Jagiellonian University
Magister (Mgr), American Studies
Wyższa Szkoła Europejska im. Ks. Józefa Tischnera
postgraduate studies , Production Management Lean Manufacturing
Wyższa Szkoła Europejska im. Ks. Józefa Tischnera
postgraduate studies , E-Marketing
ABOUT IWONA KASTUNOWICZ
Digital transformation doesn’t fail because of technology. It fails when we underestimate people.I work as a Change Management Expert at the European Commission, supporting large-scale transformations where complexity, diversity, and impact are the norm — not the exception. Over the 15+ years of my professional journey working in start-ups and IT environment, I’ve seen a consistent pattern: strategies are sound, technologies are powerful, timelines are ambitious, yet adoption stalls, resistance grows, and fatigue sets in. Not because people don’t care, but because change is often designed around people instead of with them.My work sits at the intersection of- Human-centered change- Digital transformation- Culture, leadership, and behavior- Public and private sector complexity at global scaleI’m particularly interested in the human signals of change: trust, emotion, meaning, psychological safety, and the everyday behaviors that determine whether innovation and transformation actually takes root.My core strengths- Change Management & Adoption – Prosci-based approach, stakeholder engagement, structured governance, targeted communication- Digital & AI Transformation – experience with data-rich, risk-sensitive environments- Human-Centered & Design Thinking – co-creation, journey mapping and innovation to ensure solutions are truly user-centric and bring measurable business value- Lean & Agile Ways of Working – Lean Manufacturing background + SAFe Agilist, applying Agile principles beyond IT to drive flow, efficiency and continuous improvement- Global Change Networks – building and leading international communities of change ambassadors, managing events and knowledge-sharing across 30+ countries.
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