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Ivan Hernandez
Director of Business Operations @Acxiom
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WORK HISTORY
Director of Business Operations @Acxiom
Mexico City, MX
As a Director of Business Operations, I lead strategic, cross-functional operational initiatives to enhance delivery efficiency, elevate quality standards, and streamline internal processes. I specialize in implementing global practices, tools, and automation, ensuring operations are aligned with business goals and needs. I collaborate closely with functional leaders (HR, Finance, IT) to drive cohesion and timely execution. Lead operational data analysis, high-complexity program management, executive reporting, and performance reviews that support informed decision-making. I act as a change agent, driving the adoption of standardized processes, operational excellence, and continuous improvement with a strong focus on compliance, transparency, and effective collaboration across global teams.
EDUCATION
CETIS # 3
Programming Engineer, Computer Programming
Rollins College
Transformational Leadership Program, Organizational Leadership
Escuela de Ingles Washington
Teachers Degree, Teaching English as a Second or Foreign Language/ESL Language Instructor
SKILLS
ABOUT IVAN HERNANDEZ
Throughout my professional career, I have been recognized as a valued contributor by both leaders and peers. I embrace change, understanding its inevitability in every environment, I continuously strive to improve and become a better leader. My diverse experience across various industries has ignited my passion for service and delivery. I focus on cultivating strong relationships at all levels as I firmly believe communication is key to success.
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