Isaias Hernandez
Tech Arch Delivery Specialist (Jira Admin) @Accenture
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WORK HISTORY
Tech Arch Delivery Specialist (Jira Admin) @Accenture
Monterrey, MX
Atlassian Project Leader and SME for US clients, with the following responsibilities\\\\n\\\\nSupport Engineer for Jira and Confluence (server & cloud)\\\\nCoordinated maintenance activities\\\\nConfiguration and Governance Assessments\\\\nTrainer for (US-India) Teams\\\\nIntegration support\\\\nAutomation Rules\\\\nMigration Assessment\'s\\\\nMigration Track and Execution - Server to cloud and cloud to cloud.\\\\nMentoring and Team support\\\\nClients Metrics Performance reports
EDUCATION
IPN Upiicsa
Industrial Engineering, Project Evaluation, 8.25
Universidad Latinoamericana, S.C.
Master of Business Administration (MBA), Finance, 9.5
ABOUT ISAIAS HERNANDEZ
Industrial Engineer with experience in design and improvement of administrative processes operating insurance industries, communications and entertainment, restaurants, computers, high customer care approach involved in the development of various IT projects
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