Isabella Ramirez
Brand Ambassador @Karma Casting
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WORK HISTORY
Brand Ambassador @Karma Casting
Free agent Brand Ambassador for multiple Marketing Agencies, and have worked representing multiple brands including TD bank, PC Financial, Molson Coors, Ghirardelli Chocolate, Edo Japan, and Chanel. • Provided customers with free samples, merchandise, and brand key messaging for client\'s to increase their brand awareness at multiple events including festivals, marathons, and high dense locations. • Demonstrated high energy and engaged with new people while showcasing English, French, and Spanish communication skills. • Provide companies with detailed reports after each shift and highlighted important marketing insights gathered from working on the field while providing recommendations and feedback to improve marketing tactics.
EDUCATION
King's University College
Bachelor of Arts - BA
Mother Teresa Catholic Secondary School
96%
Ivey Business School at Western University
HBA
ABOUT ISABELLA RAMIREZ
I’m a Customer Success Manager passionate about helping organizations unlock the full potential of their internal communications through trust, strategy, and measurable outcomes.At ContactMonkey, a leading B2B SaaS platform, I manage a global portfolio of 50+ customers across diverse industries in North America, LATAM, and Europe. I focus on driving retention and account growth by building strong relationships, delivering data-backed recommendations, and aligning solutions with customer goals. I also serve as the primary contact for all Spanish- and French-speaking clients, leveraging my multilingual fluency to strengthen global customer satisfaction and engagement.Beyond SaaS, I freelance for the Get REAL Movement, a non-profit focused on inclusion and representation, where I create educational video campaigns and consult on marketing and event strategy.I hold a Bachelor of Arts, Honors Business Administration (HBA) from Ivey Business School at Western University, where I developed my foundation in business strategy, leadership, and communication.These experiences allow me to bring a strategic, relationship-driven approach to every customer interaction—combining data, empathy, and collaboration to help teams achieve their goals.
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