Isabel Lastra Gasca

Admin Specialist Quality Operations Partners Americas @Novartis

MX

Responsibilities: Provided administrative support to NCQ Manager in Canada (Nancy Jolin), performing activities such as: agenda management, including scheduling meetings with her direct reports and other team members; travel planning; and manage the preparation and submission of expense reports, ensuring accuracy and compliance. Delivered administrative support to QOP Americas Leadership Team performing tasks such as: schedule team meetings; book meeting rooms; prepare meeting minutes; upload and maintain information in SharePoint for Monthly Business Review meeting; prepare internal communications; update organizational chart; update distribution lists and directory; events coordination, including catering, local transportation, av equipment, security & HSE involment; create purchase orders for Argentina, Canada and Mexico (product testing/lab supplies/sourcing employees); travel planning; and prepare expense reports. Provided support to other QOP partners with activities such as: mailbox management requests for IMP US team; training administration for GxP Areas; and prepare shipping documentation for the return of defective product samples for Complaints team. Results: In Q3 2025, provided end-to-end logistical support for the GGA QOP Americas Audit, ensuring effective coordination and execution. In Q4 2025, successfully coordinated two concurrent events within the same week, managing logistics such as local transportation, catering, meeting room arrangements, and team-building activities to support seamless event delivery.

Universidad Olmeca, A.C.

Lic. En Administración de Empresas.

Universidad Mexicana, S.C.

Maestría en Habilidades Directivas