Toby Isaacson

Technology Strategist @ServiceNow

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Technology Strategist @ServiceNow

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London, GB

EDUCATION

2004 — 2007

Leeds Beckett University

BSc, Music Technoology

SKILLS

Call CentersConsultingProcess ImprovementOutsourcingForecastingTrainingMicrosoft ExcelData AnalysisContact CentersMicrosoft OfficeSalesService DeliveryBusiness AnalysisEnglishTeamworkTeam ManagementStakeholder ManagementTeam LeadershipTrend AnalysisCustomer Relationship Management (Crm)Public SpeakingChange ManagementCustomer ServiceCrmItilBusiness Process ImprovementInsuranceLeadershipAnalysisManagementWindowsAnalytical SkillsPerformance AnalyticsServicenowItil V3 Foundations Certified

ABOUT TOBY ISAACSON

With over a decade of experience in advisory architecture and platform strategy, I bring a pragmatic perspective to the constantly evolving world of AI and data strategy. I assist organisations in embracing business transformation through modern approaches to achieve their goals. I am currently a technology strategist at ServiceNow, the leading platform for enterprise workflows.I have advised global organisations with hundreds of thousands of employees, providing scalable and sustainable solutions to optimise their operations, improve their customer experience, and promote growth. I have also developed and delivered interactive dashboards, white papers, and keynote speeches on topics such as digital transformation, analytics maturity, and the future of work. I am a highly skilled communicator and public speaker, working with diverse teams across different cultural and societal boundaries. My mission is to make the world truly work.

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Toby Isaacson — Technology Strategist at ServiceNow in London, GB | Unifers