Irina Pozdnyakova
Crm Platform Owner @Zalando
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WORK HISTORY
Crm Platform Owner @Zalando
Berlin, DE
EDUCATION
Moscow State University of Economics, Statistics and Informatics (MESI)
Bachelor's degree
Higher School of Economics
Master of Business Administration - MBA
ABOUT IRINA POZDNYAKOVA
With over 10 years of experience in telecom and IT consulting industries, I specialize in leading business process optimization and digital transformation initiatives that revolutionize how businesses operate. I am adept at fostering collaboration between cross-functional teams, including both IT and business stakeholders, to create digital solutions that are not only technologically advanced but also user-centric. My commitment to Agile principles has enabled my teams to adapt quickly to changes, ensuring that we deliver high-quality products that meet evolving market demands. With deep expertise in Atlassian tools (Jira, Confluence), I focus on optimizing workflows and delivering impactful solutions. I am passionate about helping companies streamline operations and scale efficiently using business process analysis methods and best practices such as Agile and ITIL combined with software tools such as task trackers, wiki systems, CRM systems and more.
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