Wes Cruickshank

System Engineer Data & Risk Analyst in Aml Operations, Global Consumer & Commercial Banking @Citigroup

Fort Mill, SC, US

Collect, analyze and report operational metrics to distributed levels of the manage staff. Provides guidance on compliance adherence, risk managment, performance trending and projections for strategic planning and capacity management. Managed a distributed reporting team of analystsAnalyze existing processes to ensure sustainability, to maximize efficiency and productivity, and minimize risks. Worked with distributed work streams to assess and developed Functional Requirement Documents and system architecture for CBSU case management system.Developed and implemented various process for work load balancing of existing and incoming cases across multiple teams.Implemented reporting framework and dashboards for productivity reporting, risk analysis and exception escalation.