Imran Ahmed
Snr Engagement Manager @ServiceNow
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WORK HISTORY
Snr Engagement Manager @ServiceNow
London, GB
Senior Engagement Manager at ServiceNow leading strategic customer engagements and ensuring the successful delivery of complex implementations that drive business value. Acting as a trusted advisor, managing stakeholder relationships, project scope, risks, and timelines while aligning solutions with customer objectives. Collaborating with cross-functional teams and ensuring best practices, governance, and operational excellence throughout the engagement lifecycle.Additionally, identifying opportunities for further value realisation, fostering long-term strategic partnerships and contributing to overall account growth.
EDUCATION
Queen Mary University of London
Bachelor's degree, Business Management
SKILLS
ABOUT IMRAN AHMED
An established Agile Practitioner with 10+ years’ experience working across leading financial service and public sector organisations. Bringing a wealth of experience in implementing a wide range of Agile led projects and programs to drive organisational change through IT transformation. A proven track record of leading cross-functional teams and achieving outstanding results whilst thriving in dynamic environments and excelling at aligning project goals with business objectives. Particular ability to build relationships swiftly and inspire confidence and gain trust through insight and effective communication.
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