Ilir Tullumi
IT Services Administrator @Leaseplan
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WORK HISTORY
IT Services Administrator @Leaseplan
Düsseldorf, DE
Providing Internal IT Support for Leaseplan Colleagues- Active directory management- Microsoft Office 365 (Exchange, Sharepoint, Intune,Teams,Outlook)- Migration M365 Project member- Knowledge base development- Resolving Incidents/Request through Ivanti ticketing system- Hotline- NOLS - Knowledge Base development- Ivanti, Jira ticketing systems
EDUCATION
University of Applied Sciences and Arts Northwestern Switzerland FHNW
Master of Science - MS, Business Information Systems
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Computer Engineering, Computer Science
SKILLS
ABOUT ILIR TULLUMI
With over 8 years of experience in IT services and technical support, I specialize in…
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