Ike E.
Business Analyst @Rightsource
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WORK HISTORY
Business Analyst @Rightsource
Toronto, ON, CA
Identified data inconsistencies, anomalies, and operational risks through the analysis of transactional and production data, escalating findings for further investigation when needed. •Conducted client and stakeholder analysis to understand business needs and the purpose of their engagement with internal systems or platforms, escalating complex or unclear cases for additional clarification.•Developed and maintained documentation such as process flow diagrams, performance dashboards, user guides, and training materials tailored to various stakeholders.•Prepared clear, well-documented reports and analysis for internal review and client-facing quality assurance teams, incorporating feedback and ensuring accuracy.•Ensured timely completion of assigned tasks by following project timelines, business processes, and standard operating procedures.•Contributed to a collaborative team environment by participating in process improvement initiatives and supporting knowledge-sharing across teams.•Developed and maintained process documentation including process flow charts, as-is/to-be process maps using tools like Lucid chart or Visio, supporting end-to-end workflow clarity•Utilized SQL to query and manipulate datasets for analysis, enabling evidence-based decision-making and identifying trends or anomalies.
EDUCATION
Covenant University
Bachelor's degree
School of Business London
Diploma
University of Hertfordshire
Msc Business Analytics & Consultantcy
ABOUT IKE E.
Business Data Analyst with a proven track record of optimizing processes, enhancing user experiences, and driving strategic change. I bridge the gap between business objectives and technology through strong data analysis, requirement gathering, and stakeholder engagement. Proficient in SQL, Python, Power BI, and Tableau, I turn complex data into actionable insights. My experience spans project management using Agile and Waterfall methodologies, with tools like Jira, Confluence, Visio, and Lucidchart. At Thedevlab, I increased operational efficiency by 15% through process re-engineering. I excel in translating technical solutions for non-technical stakeholders, ensuring successful project implementations aligned with business goals. I’m seeking opportunities to leverage my skills in data analytics, project management, and process improvement to drive impactful change. Let’s connect if you’re looking for a professional who delivers results and adds value.
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