Ifedayo Badmos

Business Analyst @TP

Manchester, GB

Development Of Integrated Customer Service Support Chat System) Actively collaborate with colleagues in the Business Process Design team and development teams within IT to establish requirements Document requirement in the business requirement document(Technical, Functional, Non Functional and business requirement) Responsible for providing high-level and detailed system requirements for IT solution Collaborate within a cross-functional team that includes the development team, product owner, system architects, and testers to assess how technology could meet the business needs Select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation, and improvement of systems and services within the project. Identify, investigate, analyse, and communicate complex business problems and opportunities. Work with stakeholders in Customer Service Support, Welfare and IT to run meetings, coordinate and gather business requirements Manage traceability of requirements from BRD till Test Plan Results Collaborated with the PMO office to effectively manage the RAID log; ensuring identified risks and issues are mitigated.