Idil Koç
Ux Design & Strategy Zeiss Digital Partners @ZEISS Group
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WORK HISTORY
Ux Design & Strategy Zeiss Digital Partners @ZEISS Group
Munich, DE
Working within Digital Business Innovation team at ZEISS Digital Partners, designing, developing and scaling the ZEISS digital customer products and driving digital transformation- Consulting different ZEISS SBUs on development of new digital tools to innovate product and service offerings for customers and employees- Creating and offering Design Thinking trainings for internal upskilling & leveraging Design Thinking methodologies to optimize and streamline internal processes- Conducting and moderating workshops that enable teams to think strategically and with a user centric mindset for digital products e.g. ideation, CJs, feature definition & prioritization workshops- Leading the Service Design community of practice by developing frameworks and processes that professionalise, quantify and streamline the Service Design practice at ZEISS- Recruiting for the design team, ensuring the acquisition of right cultural and talent fit.
EDUCATION
Politecnico di Milano
Bachelor of Science - BS, Interior Design
Politecnico di Milano
Master of Science - MSc
MEV Koleji Anadolu Lisesi
High School Diploma
İzmir Ekonomi Üniversitesi
Bachelor of Arts - BA
ABOUT IDIL KOÇ
I am a UX and Service Designer with 6+ years of experience in solving complex challenges through innovative digital products and services. I bring a holistic, user-centered perspective to uncover business opportunities and guide impactful solutions- My expertise spans the end-to-end design and innovation lifecycle, from conducting market, user, and business research to envisioning and crafting visually compelling digital concepts, overall balancing desirability, technical feasibility, and business viability- I have successfully built and delivered digital product solutions across diverse industries including mobility, healthcare, life sciences, fintech, aviation, AI, agriculture, consumer electronics, and manufacturing- I thrive in cross-functional, multicultural teams with dynamic stakeholder ecosystems, consistently driving collaboration and excellence.
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