Ian Ziddah
Associate Trainer @Amazon
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WORK HISTORY
Associate Trainer @Amazon
Weybridge, GB
Part of a team receiving, QC Checking and Post Code Sorting the full range of Amazon products destined to customers within Southern London and Surrey Postcodes.• Working on an initiative to deliver a Data driven QC framework; particularly QC Analytics Performance Dashboards• Processing customer orders (average parcels per night).• Delivery preparation procedures for parcel collection by delivery drivers.• Training & developing new team and organizing associates towards total service delivery within the Delivery Exchange facility.
EDUCATION
University of Wales
Bachelor of Engineering (BEng), Electronic and Instrumentation Systems
University of Westminster
MSc Mobile, Personal & Satellite Communications, Electronics, Communications
London South Bank University
HND, Electrical and Electronics Engineering
University of Cambridge
Certificate, Data Science Accelerator
Duke University - The Fuqua School of Business
Global MBA, Business Administration and Management, General
SKILLS
ABOUT IAN ZIDDAH
I am a Data Scientist and Business Leader who helps businesses perform at their best by building, investing in, and advising technology-driven solutions using AI, analytics, and Digital platforms that create measurable impact for organisations and the people they serve worldwide.I believe in leading with a long-term vision and managing through strategic empowerment. My goal is to build a high-performance environment where the mission is clear, but the \'how\' is a collaborative effort. I value grit and initial competence, providing a \'trial by fire\' for new challenges to see where true strengths lie. Once the foundation of trust is built, I lead through mediation and resource optimization, ensuring every person is in the right seat to drive the collective engine forward. I don’t just want to reach the finish line; I want to build a system that can win the race ten times over.\"I have a proven track record of spearheading pan-African market entries and scaling fintech and e-commerce ventures to $175M+ in annual revenue. Expert at leading cross-functional teams to deploy machine learning and BI solutions that optimize margins, risk management, and customer experience within complex, regulated environments
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