Ian Bell
Senior Project Consultant @Opus Technology
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WORK HISTORY
Senior Project Consultant @Opus Technology
Opus is one of the largest and fastest growing independent managed communications providers in the UK working with best of breed partners such as Mitel, 8x8, Gamma, Exponential-e and Microsoft to design, develop, integrate, manage and optimise networked solutions which deliver business process change and return on investment. Solutions include:• Unified Communications and Collaboration Solutions• Omni-Channel Customer Service Solutions• Effective Multi-Site, Multi-National Workforce Optimisation• Flexible and Secure Mobile and Remote Working Solution• Resilient Network Infrastructures and Data Storage, Backup and Connectivity
EDUCATION
City of Sunderland College
Cisco CCNA,CCNP
Gateshead College
Cisco CCNA Security
SKILLS
ABOUT IAN BELL
With over 25 years communications experience, I have a broad range of experience ranging from the traditional Keysystem to Unified communications as it is today. I also have sound data network experience and qualifications. My role within Sure is the design of unified communications and Data solutions. Working very closely with Account Management and clients to fully understand their business challenges; design technical solutions to alleviate them.Specialties: • CCNA, CCNA Voice• CCNP• CIsco QOS, Cvoice, CIPT 1 Version 6• Ribbon & SWELite• Audiocodes SBC Mediant• Microsoft Teams• Mitel MSP - MiVB Sales Professional• Mitel MCS - Communications, Cloud, UC• Mitel MCP - Contact Centre• Mitel MCP - Virtual• Mitel Mitel 3300, ISS, vMCD• Mitel Enterprise / OPS Manager• Mitel Applications, MiCollab, MAS, MBG, MCA, LBG, UCA, UCE, IVR, YSE, WebRTC, SIP• Nupoint Unified Messenger• VMWare, Hyper-V• High-Level, Low-Level Documentation• Mentorship
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