Ian Lynch

Customer Training Team Lead @Bright

Dublin, IE
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

May 2019 — Present

Customer Training Team Lead @Bright

County Dublin, IE

Developing relationship with clients to drive organic revenue growth.• Working across a pipeline of programs and activities to demonstrate success across growth, retention and insights.• Proactively delivering value to clients through ongoing use and optimization of existing products and updates.• Driving client retention through proactive management to avoid churn.• Providing advice and training on new products and features.• Ensuring that new clients are familiar with Surf Accounts and Receipt Bank.

EDUCATION

2021 — 2022

DCM Learning

Train the Trainer

N/A

Institute of Technology Blanchardstown

Electrical and Electronics Engineering

2022 — 2023

UCD Professional Academy

Professional Diploma

2017 — 2019

Institute of Technology, Carlow

Bachelor of Science - BS

SKILLS

Technical SupportMicrosoft ExchangeSystem AdministrationHelp Desk SupportWeb SupportCitrixActive DirectoryWindows ServerWindows XpSqlComputer HardwareService DeskIncident ManagementWindows 7TroubleshootingManagementCall CentersLaptopsRemote DesktopZendeskMicrosoft Sql ServerTechnical Documentation

ABOUT IAN LYNCH

Customer Training Team Lead

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ian Lynch — Customer Training Team Lead at Bright in Dublin, IE | Unifers