Ian Dietrich
Manager, Advisory @Forrester
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WORK HISTORY
Manager, Advisory @Forrester
Cambridge, MA, US
The Manager of Advisory Consulting has responsibility for the performance of advisory consulting. Primarily, the Manager leads a team of program managers in order to help clients meet their key overall business objectives through structured advisory relationships. Job Responsibilities: • Manage a highly motivated team of program managers (PMs). This includes:o Drive achievement of team revenue under management (RUM) targets.o Assign new advisory accounts to PMs.o Train new PMs on the advisory business and PM responsibilities.o Conduct performance reviews of PMs.o Motivate and encourage the career development of PMs.• Promote and support advisory offerings. This includes:o Educate the sales channel on structured advisory capabilities and offerings.o Collaborate with analysts to define, develop, and promote structured advisory offerings. o Partner with account managers to educate clients and prospects on the value of advisory consulting.• Partner with the Advisory leadership for strategic planning.o Manage the reporting process for done and reserved, available, and expired advisory.o Partner with organizational leadership to resolve client delivery issues.o Achieve a quarterly bookings goal in partnership with the sales organization.o Achieve quarterly revenue goals in partnership with the research organization.
EDUCATION
The Ohio State University
Bachelor of Arts (B.A.)
SKILLS
ABOUT IAN DIETRICH
Customer Service and Project Management expert with experience in the contact center, telecommunications, hospitality, and tech industries. I specialize in building and maintaining a rapport with the teams I work with, helping them to identify areas of opportunity, developing plans of action to address them, and managing the project to completion.
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