Mark Carvalho

Manager, Devops @Wave HQ

Kitchener, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Manager, Devops @Wave HQ

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Toronto, ON, CA

EDUCATION

1999 — 2004

John Cabot Catholic Secondary School

H.S. Diploma

2004 — 2010

Ryerson University

Bachelor of Commerce in Business Technology Management, Major: Enterprise Systems and Organization, Minor: Marketing

SKILLS

McitpNetwork AdministrationCisco AsaComptia a+ CertificationTroubleshootingIT Service DeliveryCisco IosCcnp CertifiedCcentMicrosoft Certified Systems EngineerVmware InfrastructureIbm XivMicrosoft Certified ProfessionalNetwork SecurityDnsVmware Certified ProfessionalServer MigrationVmware EsxBlackberry Enterprise ServerItilGroup PolicyMicrosoft ExchangeBackup & Recovery SystemsNetwork Monitoring ToolsConfluenceCommvaultActive DirectoryWindows ServerCcnaMicrosoft OfficeCommunicationWindows 7SanMicrosoft Sql ServerLan-Wan

ABOUT MARK CARVALHO

As a resourceful Network Architect & System Administrator with an extensive background in operational process improvement within the tech industry, I am recognized for using my critical-thinking skills to deliver highly functional and durable solutions to problems related to hardware, software, and networking, with a strong focus on multi-user computing environments.As an IT professional, I am very proud of my inner drive for ever-growing technical expertise. In past roles as a Network Architect and Systems Administrator, I take pride in solidifying business continuity and improving DR preparedness at EllisDon Corporation, which has been demonstrated by a project where I designed, configured, and implemented an IBM PureFlex chassis to house the virtual infrastructure and led the migration efforts of all legacy physical servers to VMs. Additionally, I carried out the design and configuration of a 1Gbps Allstream Wavelength EPL connectivity between our core and DR data centers for SAN replication.My proficiency in IT project management is witnessed by the fact that I have overseen 30 projects with an on-time & budget completion rate of 95% and provided $25K/yr in savings by consolidating and cleaning up Server OS, SQL, and User/Device CALs during my experience as an IT Manager at Festival Hydro Inc. Over the years I have grown into a professional who owns strong initiative for acquiring new skills and climbing the ladder of professional development. I am a life-long learner who thrives at collaborating with technical partners, clients, and team members, especially due to my team philosophy that has always revolved around the premises of caring personally and challenging directly. Therefore, I believe that I am capable of delivering great results in each and every one of my future roles within the rapidly-growing tech field.Areas of Expertise:Routers | Switches | Wireless | Firewalls | VoIP | AWS | VMware | Hyper -V | KVM | Windows | Linux | SAN | Active Directory | IIS | SCCM | Exchange | SQL | Commvault | Veeam | SolarWinds | LibreNMS | Nagios | ELK Stack | XenApp | BigFix | Confluence | JIRA| ServiceNow | GPON | LAN/WAN | VPN | Routing Protocols| Network Security | Network Design | Network Management | Powershell | Python | JAVA | PHP| JSON | Contract Negotiations | Budgeting | Mentoring | Strategic Planning | Business Solutions | Project Management | ITIL Methodology | End-User Success | Critical ThinkingIf you would like to connect or know more about my story, please send me an InMail message or email me at m••••••••@live.com.

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Mark Carvalho — Manager, Devops at Wave HQ in Kitchener, ON, CA | Unifers