Imran Alam
Project Manager Ii @TELUS
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
Project Manager Ii @TELUS
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Montreal, QC, CA
Program & Strategy Change Management - Mobility Enablement
EDUCATION
2004 — 2005
Excelsior College Swat
College, Computer Science
1993 — 2003
International Education Academy
High School, Computer and Information Sciences, General
SKILLS
ManagementWirelineNetworkingProject PlanningTeam LeadershipCustomer RetentionCustomer ServiceBusiness AnalysisQuality AssuranceItil CertifiedBusiness Process ImprovementComputer HardwareMac OsProject ManagementMicrosoft ExcelTelecommunicationsLeadershipChange ManagementWirelessMicrosoft OfficeSalesCustomer SatisfactionTestingSharepointCaliberAdministrative AssistanceIntegrationHtmlGoogle SuiteUser Acceptance TestingCustomer ExperienceData AnalysisTeam ManagementUser ExperienceRoot Cause AnalysisJira
ABOUT IMRAN ALAM
Experienced Project Manager with a demonstrated history of working in the telecommunications industry. Skilled in Project Management, Business Analysis, QA, User Experience, Sales, Caliber, Customer Satisfaction, and Customer Retention.
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