Holly Ritchie

Regional Director of Operations @Paradies Lagardère

Phoenix, AZ, US

Recognized through promotion for leadership and ability to manage complex operations to currently provide strategic direction and oversight for $145M retail program comprised of more than 60 retail stores located in 10 airports for the North American travel retail and restauranteur leader recognized by Airport Revenue News as “Best Airport Retailer” for 27 consecutive years. » Maintain brand integrity for regional, national and international retailer icons and brands » Serve as advisor and integral member of senior management team » Accountable for achieving total sales results, expense budgets, payroll and net operating profit» Lead and monitor General Managers responsible for more than 500 FT, PT and flex associates » Research and evaluate market trends and maximize business opportunities and sales volume» Develop and maintain relationships with airport officials, board members, government entities and property managers Regional Director | Phoenix, AZ 01.2007 to current Relocated to Phoenix, Arizona to continue advancement within company and assume operational oversight for more than 10 airports initially representing nearly $50M in annual revenue. Provided daily direction to general managers and assistant managers. General Manager/Regional Director | Milwaukee General Mitchell Int\'l Airport (01.2004 to 12.2006)General Manager | Dane County Regional Airport (12.1995 to 12.2003)

Viterbo University

Bachelor of Science (B.S.)