Holly Jelonek
Microsoft Success Manager - Strategic @SHI International Corp.
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WORK HISTORY
Microsoft Success Manager - Strategic @SHI International Corp.
Buffalo, NY, US
I help Fortune customers achieve success within their Microsoft environment by the following: • Manage the lifecycle of Microsoft Enterprise Agreements from True Up to Renewal • Support Microsoft adoption & training, both on the technical and end user front • Guide clients to ensure utilization of Microsoft technologies are within the bounds of their enrollments• Aid in defining cloud platform account strategy based on the client\'s business goals & security/governance requirements • Drive services activity & pipeline by understanding customer needs and positioning relevant SHI and Stratascale solutions and services• Uncover areas of future cloud growth to position SHI and Stratascale capabilities• Serve as the SHI Microsoft point-of-contact while working conjointly with the Microsoft direct team • Ensure the client understands the Microsoft events/financial obligations associated with Enterprise Agreements• Mobilize Microsoft funding vehicles
EDUCATION
University of Central Florida
Bachelor of Arts (B.A.), Communication and Media Studies
ABOUT HOLLY JELONEK
I am a Microsoft centric, “born-in-the-cloud” IT professional. My first taste of the IT world started at Ingram Micro when I had moved back home to Buffalo from Orlando (I am a proud UCF alumna and a ferocious Bills fan). To my great surprise, I found my technological soul mate through my initial position as a Modern Work Specialist. People tend to look at me like I’m crazy when I say I love Microsoft licensing—its complexity and mercurial nature tends to be a turnoff to most. However, I find the challenge exciting. I pride myself on being a liaison for both partners and customers alike. My goal is to not only help them understand the various intricacies of it, but to find the best, most tailored, and profitable solution. To sum it up, problem solving and helping people reach their goals (or “aha!” moments) are my main drivers. I’m here to be the guide on their evolving technology journey.
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