Hema Menon

Client Partner Account Manager @UST

Irving, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2017 — Present

Client Partner Account Manager @UST

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Phoenix, AZ, US

Client Partner for Utilities/Manufacturing Industry Clients.

EDUCATION

N/A

Naveen Jindal School of Management, UT Dallas

MBA, Management

N/A

University of Calicut

B. Tech, Civil Engineering

N/A

The University of Texas at Dallas

M.S in Computer Science, Software Engineering

SKILLS

Software Lifecycle ManagementBusiness ProcessStakeholder ManagementIT Service ManagementAccount ManagementBusiness IntelligenceRequirements AnalysisEnterprise SoftwareEnterprise ArchitectureBusiness Process ImprovementSoftware Project ManagementCrmItilProject DeliveryXmlIT ManagementService DeliveryBusiness AnalysisGlobal DeliverySoftware EstimationVirtual TeamsResource ManagementService-Oriented Architecture (Soa)Software DevelopmentScrumClient CommunicationsProgram ManagementAgile Project ManagementDatabasesOutsourcingIT StrategyPre-SalesSoftware DocumentationSdlcProject ManagementSolution ArchitectureSix SigmaRequirements GatheringPmoPmp

ABOUT HEMA MENON

Acting out the circle of life. Roles Played- Daughter, Sister, Friend, Student, Colleague, Wife & Mother. In Progress Roles- Runner, Gardener, and more importantly being a kinder soul.Eternally curious leading to being a lifelong learner…….Over Two decades of Business experience in Information Technology* Experienced in all aspects of Software Development and Management * Management experience in Construction & Banking areas* Experienced in Product Development & Services industry* Expertise in Project/Portfolio/Program Management & Governance* Trusted Client Partner* Knowledgeable in Process Improvements, Delivery and Account Management* Continuous learner with extensive, diverse experience in Product development, Application Development Management & IT operations.* Experienced in Project & Program Management in Retail, Utilities, Hi Tech & Healthcare domains * Experienced in building, leading and managing agile teams in a distributed environment across multiple geographies.*PMI and Scrum Certified Project Management Professional *Toastmasters International Competent Communicator & Leader*Passionate leader and believer in empowering & growing next level leaders.\"Leadership is all about people, and getting the most out of people. It is about conveying a sense of purpose in a selfless manner\"- Collin PowellSpecialties: Project Management, Stakeholder Management, Team Building, Process Improvement, Account Management, Financial Management, Governance, Performance Management, Client Services & Business Development, Mentoring & Leadership Development

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