Hilda Fagan
Director, Marketing Telesales @Cinch Home Services
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WORK HISTORY
Director, Marketing Telesales @Cinch Home Services
Boca Raton, FL, US
Responsible for leading and developing high-performing teams to achieve critical business objectives. I collaborate closely with cross-functional stakeholders to align organizational and operational strategies, while ensuring seamless execution of inbound and outbound marketing campaigns. Lastly, I oversee a dedicated, third-party sales team to drive profitability and maximize ROI.
EDUCATION
The Wharton School
Data Analytics, Business Administration and Management, General
The Wharton School
Continuing Career Training and Education - Wharton Online Program , Business, Management, Marketing, and Related Support Services
Wharton Online
Certification, Data Analytics
William Paterson University of New Jersey
Science, Mathematics
The Wharton School
Business, Management, Marketing, and Related Support Services
ABOUT HILDA FAGAN
I have been channeling my energy through marketing ideas, strategies, data analysis, and execution for more than 30 years. Leading teams within AT & T, GlaxoSmithKline and now Cinch Home Services has taught me to be flexible, adaptable, and most importantly, committed to my job. I am in a unique position working closely across a variety of cross-functional teams, including Legal, Marketing, Creative, Loyalty, Sales, Product, Operations, Data Analytics, and Marketing Strategy teams across Cinch. This allows me to be a cross-functional stakeholder collaborator to ensure best-in-class marketing compliance. To goal is to reduce legal risk while achieving a strategic and compelling value proposition that resonates with consumers.With a background rooted in sales, marketing, compliance, and data analytics I have the drive to take charge in this ever-changing industry, and the core skills required to effectively manage a dedicated staff.Specialties: Family engineering, B2C, Marketing Operations, Marketing Compliance, Data Analytics, Telesales, BPO Management, Marketing Analytics, Multi-Channel/Omni-Channel Marketing, Innovation, Consumer insight, VOC, Trust, Transparency, Creative Management, and much more.Interest: Family, food, children\'s charities, numbers, and sports.
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